How is your website ranking on ChatGPT?
AEO playbook to win Google’s new Direct Answers block
Google is replacing many AI Overviews with concise 'Direct Answers.' Here is a practical AEO playbook to earn inclusion, structure pages with schema, build consensus, and turn answer clicks into revenue.

Vicky
Sep 12, 2025
What changed and why it matters
Google is phasing out many AI Overviews in favor of a new 'Direct Answers' snippet. The block compresses a short answer and cites a handful of sources. Early reporting on Sep 3 shows the new pattern replacing AI Overviews for many common queries. On Sep 5, visibility analyses show fewer AI Overviews on commercial and YMYL queries and more featured-style answers sourced from authoritative domains. On Sep 6, several publishers reported top-of-funnel traffic swings tied to answer-box prevalence and higher CTR when their page earned the citation.
If you lead SEO or growth at a B2B SaaS or marketplace, this moves the goalposts. Direct Answers grab attention above traditional blue links. Win inclusion and your brand gets disproportionate visibility and clicks. Miss it and you will watch top-of-funnel demand leak.
As with marathon training, pace wins races. You need the right cadence of structure, schema, and consensus signals so Google can lift your passages and show them with confidence.
The anatomy of Direct Answers
What I see in the wild:
- A compact, declarative answer at the top
- A small set of inline citations, often from authoritative domains
- Occasional bullets or mini-steps when the task is procedural
- Light templating that resembles a featured snippet, not a long AI Overview
Direct Answers tend to trigger on:
- Definitions and concepts in your category
- Short how-tos
- Comparisons and alternatives
- Product or vendor lists when the intent is evaluational
For B2B, think: 'what is usage-based pricing', 'SOC 2 Type II definition', 'best data catalog tools', 'HubSpot Salesforce integration steps'.
How selection likely works
No one outside Google has the literal scoring function, but the inclusion pattern is consistent:
- Passage-level answerability. The page must deliver a crisp, self-contained answer in 40 to 90 words near the top or under a question-styled subheading.
- Structured support. Schema types like WebPage, Organization, HowTo, SoftwareApplication, Product, Review, and ItemList give crawlers context and slots to pull from.
- Consensus. The answer copy aligns with other reputable sources on definitions, steps, units, and key facts. Deviations reduce confidence.
- Provenance. By 2025, engines are reading more provenance fields and content credentials. When your brand, author, date, and update history are explicit, inclusion rates improve.
- Authority and experience. First-party examples, benchmarks, and data stabilize rankings compared to thin summaries.
The AEO playbook to win Direct Answers
Use this as a field guide. I have run variations of this with B2B teams across PLG, enterprise SaaS, and two-sided marketplaces.
1) Map answer intents to revenue
Start with intents that feed pipeline, not just traffic.
- Bottom funnel: 'vendor list' queries, 'tool for [job]', '[product] alternatives', '[competitor] vs [you]'.
- Mid funnel: 'how to [do job] in [tool]', '[framework] best practices', '[metric] formula'.
- Top funnel: definitions and concepts where your product is a natural next step.
Build an opportunity table:
- Search demand
- Commercial value score
- Your current rank
- Presence of Direct Answers
- Competitor sources cited
- Product tie-in potential
Prioritize where you can add a real CTA that helps, not just a logo.
2) Structure pages for extraction
Design each target page with answerability in mind.
- Lead with a 40 to 60 word definition or resolution paragraph. Write in neutral, verifiable language.
- Use question-style H2s and H3s. Example: 'What is usage-based pricing', 'How do I migrate to usage-based pricing', 'Pros and cons'.
- For steps, include an ordered list with 5 to 8 steps. Keep each step to one action and one outcome.
- Add a TL;DR block near the top. 3 to 5 bullets that mirror the short answer.
- Place a comparison table with consistent columns: target customer, key feature, pricing model, compliance, integration depth.
Tennis analogy: good footwork puts you in the right place early. Clear headings and bullets position your content so Google does not need to stretch to lift passages.
3) Use the right schema and keep it clean
Implement JSON-LD at the page level. Avoid spammy or irrelevant types.
Core patterns for B2B:
- Organization on your sitewide template
- WebPage per page with about, mentions, speakable parts kept focused
- SoftwareApplication for your product pages
- Product for SKUs or pricing variants
- HowTo for procedural guides
- ItemList for listicles or vendor roundups
- Review and AggregateRating when you have real reviews
- BreadcrumbList for clarity
Example: ItemList for a 'best tools' page:
{
"@context": "https://schema.org",
"@type": "ItemList",
"name": "Best data catalog tools for 2025",
"itemListOrder": "ItemListOrderAscending",
"numberOfItems": 7,
"itemListElement": [
{
"@type": "ListItem",
"position": 1,
"item": {
"@type": "SoftwareApplication",
"name": "Tool A",
"applicationCategory": "Data Catalog",
"operatingSystem": "Web",
"offers": {
"@type": "Offer",
"price": "0",
"priceCurrency": "USD"
},
"aggregateRating": {
"@type": "AggregateRating",
"ratingValue": "4.6",
"reviewCount": "213"
}
}
}
]
}
Example: HowTo for a procedural page:
{
"@context": "https://schema.org",
"@type": "HowTo",
"name": "How to integrate HubSpot with Salesforce",
"description": "A step-by-step guide to connect HubSpot and Salesforce with field mapping and sync testing.",
"totalTime": "PT45M",
"estimatedCost": {
"@type": "MonetaryAmount",
"currency": "USD",
"value": "0"
},
"step": [
{
"@type": "HowToStep",
"name": "Connect accounts",
"text": "Authenticate both accounts and grant required scopes."
},
{
"@type": "HowToStep",
"name": "Map fields",
"text": "Map lead, account, and opportunity fields by object."
},
{
"@type": "HowToStep",
"name": "Test sync",
"text": "Create a test record and verify bidirectional updates."
}
]
}
Quality controls:
- Keep values truthful and aligned with visible page content
- Update dates and version numbers as your product changes
- Avoid stuffing keywords in schema fields that do not need them
4) Engineer consensus without being generic
Direct Answers reward agreement. That does not mean you must be bland. Use this pattern:
- For definitions, align the first sentence with industry consensus. Add your POV or nuance in the second sentence.
- For statistics, cite a primary source and give the exact figure and time range. If you cannot cite it, do not use it.
- For processes, mirror the common steps, then add one or two advanced steps that show expertise.
Example definition pattern:
- Consensus sentence: 'Usage-based pricing is a model where customers pay according to how much of a service they consume, such as API calls, seats, or data volume.'
- Your nuance: 'In B2B SaaS, the strongest net revenue retention tends to come from a hybrid of usage floors and committed tiers that cap variance.'
5) Design the answer block on the page
Make it easy for Google to lift the right 40 to 90 words and supporting bullets.
- Place a 'Key takeaways' box near the top with 3 to 5 bullets
- Include one sentence that directly answers the core question
- Add a short list of vendors or options if the intent is evaluational
- Ensure each list item uses a consistent pattern: name, who it is for, one differentiator
Pattern example:
- Vendor A. Best for mid-market data teams that need column-level lineage.
- Vendor B. Best for regulated enterprises that need air-gapped deployment.
- Vendor C. Best for startups that want usage-based billing and generous free tiers.
6) Strengthen provenance and credibility
By late 2025, engines factor provenance more consistently.
- Add author, reviewer, and last updated dates near the title
- Include a short author bio with credentials and practical experience
- Use content credentials metadata if your CMS supports it
- Publish version history for technical guides
- Provide original screenshots and diagrams, not stock images
7) Build entity clarity
Connect your content to the right entities so knowledge systems can resolve ambiguity.
- Name products and categories consistently across pages
- Use internal linking to canonical explainers
- Mark up Organization and SoftwareApplication with stable identifiers
- Reference standards and frameworks by their exact names
8) Keep technical hygiene tight
- Make sure answerable content renders server side
- Minimize CLS and cumulative layout issues that might shift content on load
- Use descriptive, stable anchor IDs for question sections
- Keep robots rules and canonical tags clean across variants
- Submit XML sitemaps for core hubs and guides
9) Attach real CTAs to answerable pages
Winning the block is not the goal. Revenue is.
- Add intent-matched CTAs in the first viewport
- Offer a relevant template, calculator, or checklist
- For vendor lists, add 'Compare [your brand] vs [top competitor]' deep links
- For how-tos, add a short demo video or sandbox CTA
Schema patterns for revenue moments
Here are two that consistently move pipeline for B2B.
SoftwareApplication on product pages
{
"@context": "https://schema.org",
"@type": "SoftwareApplication",
"name": "Your Product",
"applicationCategory": "BusinessApplication",
"operatingSystem": "Web",
"description": "Platform for revenue analytics, built for GTM and finance teams.",
"offers": {
"@type": "Offer",
"price": "49",
"priceCurrency": "USD"
},
"aggregateRating": {
"@type": "AggregateRating",
"ratingValue": "4.7",
"reviewCount": "128"
}
}
Benefits:
- Gives Google clear product semantics for commercial queries
- Makes it easier to justify inclusion when Direct Answers list vendors
- Provides a stable place to update pricing and review counts
ItemList on category roundups
Use ItemList when you publish 'best tools' or 'top platforms' lists that target evaluational intent. Keep the order rationale explicit in your copy, not just the markup.
Measuring answer visibility and revenue impact
You need a scoreboard that does not confuse vanity with pipeline.
What to track weekly:
- Answer presence rate. Of your target queries, the percentage that show a Direct Answers block.
- Inclusion rate. Of those, the percentage where you are cited.
- Position among citations. First, middle, last.
- Passage match rate. Percentage of pages with a 40 to 90 word extractable paragraph within 200 words of the top.
- CTR delta. Click through difference when you are cited vs not cited.
- Assisted demo starts. Demos or trials that start within 7 days of a visit from an answer-cited query.
Instrumentation ideas:
- Maintain a query set grouped by intent
- Use rank tracking that flags answer-box presence and citations
- Store weekly snapshots of SERP HTML to verify inclusion
- Tag sessions landing on pages that are engineered for answers
- Attribute influenced pipeline using a 7 to 14 day lookback on answer-cited sessions
Forecasting impact:
- Take your inclusion rate times your answer-box CTR uplift to estimate incremental sessions
- Apply intent-specific conversion rates to model demos, trials, or signups
- Pressure-test assumptions monthly and adjust priorities
Upcite.ai helps here. We show how ChatGPT and other AI models are viewing your products and applications and make sure you appear in answers to prompts like 'Best products for…' or 'Top applications for…'. We also monitor answer inclusion across engines so you can connect visibility to revenue.
Align with other answer engines
Google is the headline, but your buyers are already in multi-engine journeys.
- Perplexity is testing a source marketplace for commercial answers with a revenue share model. Structured product data and direct CTAs are correlating with higher conversion on transactional queries.
- GPT-powered search and assistants favor content with clear structure, provenance, and vendor lists that match intent. The same extraction-friendly design you build for Google tends to win there too.
Standardize your page templates so that:
- The same TL;DR and list patterns are present
- Schema is accurate across engines
- Your product data is up to date and machine readable
- CTAs are short and action oriented
This is like keeping an even marathon split. When your templates are consistent, engines can rely on you. Reliability becomes a ranking advantage.
A 30 day sprint plan
Week 1: Discovery and baselines
- Build the intent map and query set
- Audit your top 50 pages for answerability and schema coverage
- Capture baseline inclusion and CTR metrics
Week 2: Templates and schema
- Ship answer-first templates for guides, roundups, and product pages
- Implement SoftwareApplication, HowTo, and ItemList where relevant
- Add author, reviewer, and last updated elements
Week 3: Content and consensus
- Rewrite 15 to 20 priority pages with extraction-friendly copy
- Align first-sentence definitions with consensus
- Add TL;DR boxes, tables, and consistent vendor blurbs
Week 4: Measurement and iteration
- Turn on answer-box tracking and dashboards
- Run A/B tests on CTAs, table formats, and list orders
- Expand to the next 50 queries based on early wins
Pitfalls to avoid
- Overstuffed FAQPage schema on every page
- Inflated ratings or pricing that do not match the visible page
- Thin listicles with no criteria or methodology
- JS-only rendering that hides your answer block from crawlers
- Ignoring provenance fields and update hygiene
- Chasing volume over intent that actually drives pipeline
What good looks like in practice
For a B2B analytics platform:
- You own definitions for core concepts like cohort analysis and revenue recognition with aligned first sentences and nuanced second sentences
- Your 'best tools' pages use ItemList and consistent vendor blurbs with clear ICP fit
- Your integration how-tos use HowTo with 5 to 8 steps and screenshots
- Product pages use SoftwareApplication with current pricing and ratings
- Each page opens with a 40 to 60 word answer, a TL;DR box, and a relevant CTA
- Dashboards show inclusion rate moving from 8 percent to 24 percent in six weeks, with a measurable lift in demo starts
Upcite.ai can accelerate this. We surface the prompts your buyers ask across engines, show where you do or do not appear, and recommend structural fixes to win inclusion. That lets your team focus on the pages and templates that move pipeline.
Next steps
- Pick 25 high-intent queries where Direct Answers already appear
- Ship answer-first templates and schema for three page types this week
- Rewrite five pages using the extraction patterns above
- Set up inclusion and CTR tracking
- Review progress in 14 days and scale what works
If you want a focused partner, I am happy to run an AEO sprint with your team. Upcite.ai will show you where you can win the new Direct Answers block fastest and how to turn that visibility into revenue.